Terms of Service
Last updated 2026-07-10
1. Agreement
These Terms govern your use of the Gnosova website and client portal. By creating an account or using the service you agree to them. If you use the service on behalf of an organization, you represent that you are authorized to bind it.
2. Accounts
You are responsible for the security of your credentials and for activity under your account. Notify us promptly of any unauthorized use. You must provide accurate account information and keep it current.
3. Acceptable use
You may not use the service to break the law, infringe others' rights, attempt to breach or probe our security, or disrupt the service. We may suspend accounts that do so.
4. Client & project data
You retain ownership of the data and materials you submit. You grant us the limited rights needed to host and process that data to deliver the service. Our handling of personal data is described in the Privacy Notice, which is incorporated by reference.
5. Fees
Paid engagements are governed by the specific statement of work or order you agree to. Unless stated there, fees are non-refundable once services are delivered.
6. Warranties & liability
The service is provided "as is" without warranties of any kind to the extent permitted by law. To the maximum extent permitted by law, our aggregate liability is limited to the amounts you paid us in the twelve months preceding the claim.
7. Termination
You may stop using the service and delete your account at any time from the portal. We may suspend or terminate access for material breach of these Terms. On termination we handle your data as described in the Privacy Notice.
8. Changes
We may update these Terms; material changes will be reflected by the "last updated" date and, where appropriate, notified to account holders. Continued use after an update constitutes acceptance.
9. Contact
Questions about these Terms: support@gnosova.com.